In the relentless pursuit to provide the very finest customer service in the industry, Event Intelligence has again expanded its technical support staff to meet the needs of its growing subscriber base. Those who have done business with Event Intelligence know that first class customer support is one of the hallmarks of the service. All support is handled online 24x7 by live representatives who provide prompt, detailed answers to virtually any type of question.
“Companies are smart and realize that web-based booking, planning, and event management tools are critical to the operation of their business” said Scott Kartsounes, CEO of Event Intelligence parent company Intelligence, Inc. “When so much of your business is dependent upon the very software we provide, you simply can’t afford not to be able to get in touch with someone who can help, any time, any day.”
Mr. Kartsounes went on to point out that Event Intelligence serves companies in the wedding, party, and special events industries. “Late nights and weekends are the lifeblood of these organizations, and time is money. They don’t have time to spend searching for answers to their questions. They can’t wait for ‘9-5’ business hours. They need to be able to press a button, type in a question, and receive a timely and thorough response. And that’s exactly what we have always set out to provide.”
Event Intelligence boasts unlimited 24x7 online customer support by live representatives. “There is never an extra charge or special requirements in order to qualify for support” said Darren Hughes, President of Intelligence, Inc. “When you do business with a high tech company like Event Intelligence, unlimited support is not a luxury, but a vital necessity. And we are proud to offer the very finest support on an unlimited basis to all of our subscribers, regardless of whether they are a small or large company.”
Founded in 2002 by two former DJs, today Event Intelligence serves thousands of professional DJs in nearly two dozen countries worldwide. As Mr. Hughes pointed out, the company has grown but the level of service has never changed. “From hundreds of subscribers to thousands of subscribers today, those who do business with Event Intelligence get the same level of personalized attention upon which we built our reputation in the industry nearly a decade ago. Our subscribers are a professional, hard working group of companies and we are always willing to go above and beyond to ensure their complete and total satisfaction with the services we provide.”
Event Intelligence’s support team can be reached anytime, 24x7 at http://support.intelligenceinc.com. Got an idea or suggestion for Event Intelligence? Feedback is welcome and encouraged!
